SMART WORKPLACE
Business voice
Communication is key to a company's success, requiring solutions that deliver optimal experience and stability for every team within the organization.
Unified communications create a new collaborative environment that adapts to each user's needs. It's not just about consolidating interactions into a single tool; it’s about supporting users wherever they are.
Unified communications and voice solution providers have evolved to maximize user experience, ensuring a rapid learning curve.
It is not only important to improve user experience, but also to reduce the burden on an organization's IT services, both in terms of infrastructure maintenance and day-to-day support.
Security in interactions and throughout the shared experience is another key pillar, encompassing infrastructure, data transport, and information storage.
At SEIDOR, we champion Microsoft technologies for unified communications and voice projects, not only because they address the challenges we've outlined and drive digital transformation but also because they facilitate the cultural transformation of organizations.
The Communications life cycle
Microsoft is firmly committed to smart communications, bringing to life our aspirations for communication tools. Now, let’s take a closer look...
Smart communications need to be more connected. If we stop to think about it, it becomes apparent that meetings often consist of a series of disjointed experiences, where the knowledge generated typically does not carry over from one meeting to the next. We're talking about both the notes taken and the decisions agreed upon. Smart communications treat our interactions as part of a life cycle, making them easy to remember and share.
This way, context switching is minimized and provides us with more connected and consistent experiences across the many tools we use to communicate.
Smart communications must also be more insightful. With the help of Artificial Intelligence (AI) and machine learning, we can access the knowledge we need in real time. It's like having a personal assistant with the right skills to provide everything we need to know about any project we embark on.
We hope that the tools of the next generation will inspire ideas that help us make informed decisions. Smart communications will be proactive, anticipating our needs and offering guidance to effectively manage the increasing volume of information and requests. Whether we're asked to share a file, schedule a meeting, or record content for future reference, these tools will enhance our ability to stay organized and focused.
The three pillars of communication
Connected
Smart communications treat our interactions as part of a life cycle so that they can be easily remembered and shared.
Insightful
Thanks to Artificial Intelligence and machine learning, we can access the knowledge we need in real time.
Proactive
Anticipating our needs and providing useful advice to better manage the growing flood of information and requests we receive every day.