SMART WORKPLACE
Business voice
Communication is a key factor in the success of companies, which means solutions must be offered with the best experience and stability for the teams that make up organisations.
SMART WORKPLACE
Business voice
Communication is a key factor in the success of companies, which means solutions must be offered with the best experience and stability for the teams that make up organisations.
Unified communications lead to a new collaboration and communication scenario that is able to adapt to the circumstances of each user. It is not only a question of channelling all interactions through a single tool, but also of accompanying the user wherever he or she is.
Unified communications and voice solution providers have been evolving to simplify user experience to the maximum, so that the learning curve is as quick as possible.
It is not only important to improve user experience, but also to reduce the burden on an organisation's IT services, both in terms of infrastructure maintenance and day-to-day support.
Security during interactions, and security in everything around shared experience, is another key pillar. In infrastructures, transport and storage of information.
At SEIDOR, we champion Microsoft technologies to implement unified communications and voice projects, not only because they solve all the challenges we just posed and because they drive the digital transformation of companies, but because they go much further, even as far as the cultural transformation of organisations.
Communications have their life cycle
Microsoft is firmly committed to smart communications, because they materialise what we all hope to get from our communication tools. Now let's see take a more detailed look...
First, smart communications need to be more connected. If we stop to think about it, we realise that meetings are often a set of unconnected experiences. And, generally speaking, the knowledge generated does not travel from one meeting to the next. We're talking about both the notes that are taken during the meeting and the decisions that are being agreed upon. Smart communications treat our interactions more like a life cycle so that they can be easily remembered and shared.
This way, context switching is minimized and provides us with more connected and consistent experiences across the many tools we use to communicate.
Smart communications must also be more insightful. Thanks to Artificial Intelligence (AI) and automatic learning, we will get the knowledge we need in real time. It's like a personal assistant who has the right skills to help us and who brings us everything we need to know about a particular project we've just taken on.
We hope that the next generation's tools will bring us ideas that will help us make decisions.
Smart communications are proactive and anticipate our needs, providing us with advice to better manage the growing volume of information and requests. We will be asked to share a file, schedule a meeting or record content to focus on it.
The three pillars of communication
Connected
Smart communications treat our interactions more like a life cycle so that they can be easily remembered and shared.
Insightful
Thanks to Artificial Intelligence and automatic learning, we get the knowledge we need in real time.
Proactive
Anticipating our needs, providing useful advice to better manage the growing flood of information and requests we receive every day.