Customer Data

Discover the perception of your brand and the customer experience, both online and offline, to multiply customer satisfaction by offering memorable experiences thanks to data.

Customer Experience

Customer Data

Discover the perception of your brand and the customer experience, both online and offline, to multiply customer satisfaction by offering memorable experiences thanks to data.

The growing complexity of interacting with customers through various channels requires specific solutions for information management. Having a single data repository for all Customer Experience solutions is a competitive advantage, improving procedures and ensuring compliance with data protection law, ensuring the privacy of individuals.

With data management tools, you can measure customer satisfaction, detect areas for improvement, and make informed decisions to enhance their experience.

This ensures agile decision-making and instant personalization for a unique customer experience.

SERVICES

Big & Small data

Behaviors and patterns on a large scale coexist with small clues to discover opportunities and turn them into innovative products that meet needs

Market & Customer research

Systematic data collection for interpretation and drawing conclusions focused on problem-solving and providing better experiences.

Customer Analytics

Tracking customer behavior allows us to make key business decisions for segmentation and predictive analysis.

Predictive Analytics

Predictive analytics thanks to the potential of Artificial Intelligence and Machine Learning.

Marketing Analytics

Optimize your investment in marketing actions by measuring and analyzing their results.

Some use cases

Data & Computer Vision

Analysis of videos from cameras in commercial establishments, to optimize the layout and positioning of products.

Sentiment analysis

Discover information from Redes Sociales to visualize customer sentiment and brand reputation to improve satisfaction and engagement.

Recommendation engine

Recommend products to enable the sales department to provide a better customer insight and give more accurate product recommendations.

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