CUSTOMER EXPERIENCE
Adobe Experience Platform
The Adobe Experience Platform is an open system that transforms all your data into robust customer profiles that update in real time, using AI-driven insights to help you deliver the right experiences across every channel.
Adobe Experience Cloud is embedded in an open, scalable platform that provides access to powerful application services that help you deliver the best experience every step of the way, including customer service, technical support, loyalty and promotion.
The Adobe Experience Platform is an open system that transforms all your data (Adobe and non-Adobe) into robust customer profiles that update in real time, using AI-driven insights to help you deliver the right experiences across every channel.
BENEFITS
Knowledge
Enhance the customer experience by analysing interactions across multiple channels through a single interface.
Customisation
Instantly tailor the experience to each customer profile.
Optimisation and AI
Optimal workflows through artificial intelligence.
RELATED SOLUTIONS
Discover all our Adobe Customer Experience solutions
