SEIDOR SAP Support Hours December 2024

Christmas is right around the corner! Our award-winning SAP support team will be on-hand across December if you need assistance over the festive period.

Take a moment to check out the dates and times below to see when our support team will be available to assist you.

Here’s our full schedule across the Christmas and New Year period:

Support hours:

Monday 23rd December: 7am – 7pm
Tuesday 24th Dec: 7 am – 4 pm
Wednesday 25th Dec: Closed
Thursday 26th Dec: Closed
Friday 27th Dec: 9am – 5pm
Monday 30th Dec: 9am – 5pm
Tuesday 31st Dec: 9am – 4pm
Wednesday 1st Jan 2025 – Closed
Thursday 2nd January 2025: 7am – 7pm

At SEIDOR, our helpdesk operates as standard between 7am and 7pm (GMT) Monday through Friday, excluding Public Holidays. Between Christmas and New Year, a reduced service (SAP consultant ‘on-call’) is provided.

For cloud customers only, urgent support for ‘Priority 1’ issues is available across the festive period. Enquiries should be directed to [email protected] or +353 (0) 818 883 929.

How To Contact Our Support Team

As Christmas approaches and during the festive season, customers can continue to contact us through our regular communication channels.

• Online: Visit our online support portal to log any issue
• Email: Drop us a message logging details of your issue at [email protected]
• Phone: Call our support team on +353 (0)1 4242 420 - always follow up with a phone call for business-critical issues.

At SEIDOR, we’d like to extend a heartfelt thank you to all our amazing customers for working with us this year. We appreciate your partnership and can’t wait to collaborate with your team again in 2025.